frequently asked questions

ON PRIVACY

 

Q: How many other renters will be present at The Great Lodge?

A: None. Your party will be the only occupant of The Great Lodge and the only renter on the property during your stay.

Q: Are there neighbours nearby? 

A:  Our 5-acre lot with 400 feet of shoreline affords a good deal of privacy. We have one neighbor who resides on a property adjacent to The Great Lodge. 

 

ON AMENITIES

Q: Do you provide parking facilities?

A: Our driveway can accommodate 20 vehicles. While we do have a garage, it is used for service equipment and not available for guests.

Q: Is Great Lodge staff available to help?

Our groundskeeper will be available to assist you during your stay. In addition to being on site to greet you when you arrive, to introduce you to the property and to start a fire in the fireplace if you wish. He will periodically drop by to assist by replenishing wood supplies, setting up the hot tub or by helping with boat launches. If you would benefit by having his services more or less full-time during your stay, whether to help with heavy lifting or to act as a personal shopper, to maximize your time at the Great Lodge, he could be available from early morning to late evening for a $200 per day fee, which would include his overnight stay at the nearby Guest Lodge.

Q: Is the Great Lodge air-conditioned?

A: We do not recommend air conditioning and, in fact, it is very rarely used. Abundant breezes​ frequent our location on the shores of Georgian Bay. As well, our lodge has excellent cross ventilation. Ceiling fans and room fans are available but they are rarely needed. That said, air conditioning is available for those who require it for a surcharge of $50 per day.  

Q: Do you supply firewood or do we need to bring in our own supplies?

A: We provide firewood for our indoor fireplaces as well for our fire pit on the beach.

Q: Are bonfires permitted on the beach?

A: If you would like to have an open-air bonfire, our property manager will be pleased to prepare one for you if conditions permit. You may not prepare your own bonfire. 

Bonfires are regulated by the township, which issues permits for their allowance and also determines if they are safe on any given day.

Q: Can I dock my boat?

A: Our dock is open May-September. The Great Lodge can accommodate small private boats. 

Q: When is the hot tub available?

A: The Great Lodge’s hot tub is available May-September.

Q: What coffee-making equipment do you provide?

A: Our kitchen has French Presses of various sizes, an aeropress, a Nespresso and a Hario dripper as well as a standard coffeemaker. It also has an Ascaso grinder that can ground coffee to any specification, from espresso to very coarse. 

Q: Do you provide bedding?

A: Yes. There is no need to bring bedding of any kind.

Q: Do you have laundry facilities?

A: Yes. You may use the washer/dryer in our laundry room, and the laundry soap you'll find there.

Q: Do you provide Internet services?

A: Yes. Unlimited internet is available at no charge

ON PROHIBITIONS

Q: What are noise restrictions?

A: No loud music, shouting, or noise of any kind that might disturb a neighbour is permitted at any time, day or night. Sound travels easily on water and our relative isolation should not be taken as license to make excessive noise. The township is very active and aggressive in responding to noise complaints, and logs an impressive number of hefty fines against violators each year. 

Q: Are bonfires permitted on the beach?

A: As mentioned above, you may not prepare your own bonfire. If you would like to have a bonfire, our groundskeeper  will be pleased to prepare one for you.

Bonfires are regulated by the township, which issued permits for their allowance and also determines if they are safe on any given day.  

Q. Are pets allowed?

A: No pets are allowed anywhere on our property. 

 

Q: Is smoking permitted?

A: No smoking or vaping is permitted in any of the buildings, or within 20 yards of any of the buildings. 

 

Q: Are recreational drugs permitted on the property?

A: No recreational drugs, legal or not, are permitted on the property.  

Q: Are candles permitted?

A: No candles are permitted in any of the buildings.

ON BOOKINGS

Q: Can I change my booking details (number of guests attending, etc) after finalizing my booking?

A: Yes. Booking details, including check-in and check-out times, can be changed but only with the written approval of the owners. The groundskeeper does not have authority to change bookings or any conditions of your stay. He does have authority to evict any party violating the terms of the booking.

Once your booking has been finalized we hold the right to refuse any requested changes.

If after your booking has been finalized you advise a smaller number of guests will be coming, we will provide a rebate.

If after your booking is finalized you wish to add more guests to your party, or to extend your stay, posted rates will apply if your request is approved. Such approval will be entirely at our discretion

Q. When can I expect my security deposit back?

A: In most cases, the security deposit will be returned promptly, as soon as we have had a chance to confirm that nothing serious is amiss. Exceptions occur in the case of damage or missing objects, where a quotation for a remedy is required, or if the township is levying fines or taking other action due to violation of a noise, fire or other bylaw.  The security deposit is $4000 for small parties booking a weekend, and can be substantially higher for larger parties or longer bookings. 

 

Q: Can you explain your Covid Insurance Policy?

A: For a 10% premium The Great Lodge will refund all payments if your stay cannot proceed because of a lockdown preventing the use of The Great Lodge for the period booked.

Q: Where are you located?

A: We are located at Cedar Ridge on the east coast of Georgian Bay, a two-hour drive from downtown Toronto, 90 minutes from Toronto's international airport, and 15 minutes from the historic town of Penetanguishene.