frequently asked questions

Q: How many other renters will be present at The Great Lodge?

A: None. Your party will be the only occupant of The Great Lodge and the only renter on the property during your stay.

 

Q: Is Great Lodge staff available to help?

Our property manager will be available to assist you from time to time during your stay. In addition to being on site to greet you when you arrive, to introduce you to the property and to start a fire in the fireplace if you wish, he will periodically drop by to assist by replenishing wood supplies or by helping with boat launches. If you would benefit by having his services more or less full-time during your stay, whether to help with heavy lifting or to act as a personal shopper, to maximize your time at the Great Lodge, he could be available from early morning to late evening for a $200 per day fee, which would include his overnight stay at the nearby Guest Lodge.

Q: Can I change my booking details (number of guests attending, etc) after finalizing my booking?

A: Once your booking has been finalized we hold the right to refuse any requested changes. If after your booking has been finalized you advise a smaller number of guests will be coming, we will not offer a rebate (due to high demand we often have to choose between two parties). If after your booking is finalized you wish to add more guests to your party, whether your request is approved or denied will be entirely at our discretion. 

Q: Who do I contact if I can’t get equipment to operate?

A: Our property manager, Danny will be pleased to assist. Danny will be present on site during your stay, and will ordinarily lodge at the nearby Guest Cottage.

Q: Are bonfires permitted on the beach?

A: If you would like to have a bonfire, Danny will be pleased to prepare one for you. You may not prepare your own bonfire. 

Bonfires are regulated by the township, which issued permits for their allowance also determines if they are safe on any given day.  

Q. Are pets allowed?

A: No pets are allowed anywhere on our property. 

 

Q: Is smoking permitted?

A: No smoking or vaping is permitted in any of the buildings, or within 20 yards of any of the buildings. 

 

Q: Are recreational drugs permitted on the property?

A: No recreational drugs, legal or not, are permitted on the property.  

 

Q: Are candles permitted?

A: No candles are permitted in any of the buildings.

Q: Where are you located?

A: We are located at Cedar Ridge on the east coast of Georgian Bay, a two-hour drive from downtown Toronto, 90 minutes from Toronto's international airport, and 15 minutes from the historic town of Penetanguishene.

Q: Can you explain your Covid Insurance Policy?

A: For a 10% premium The Great Lodge will refund all payments if your stay cannot proceed because of a lockdown preventing the use of The Great Lodge for the period booked.

 

Q: Can I dock my boat?

A: Our dock is open May-September. The Great Lodge can accommodate small private boats. 

Q: Is the hot tub available?

A: The Great Lodge’s hot tub is available May-September. 

Q: Are there neighbours nearby? 

A: We have one neighbour on the property next to The Great Lodge.